How can we help you today?
1. Take a tri-screen out of the box.
2. Open the two screens in the directions described in the figure.
3. Place the bracket over the back of the screen and clamp, allowing the bracket to hug the edges and sit on top of the laptop screen.
4. Take the holder for the back of the tri-screen and rotating screw to adjust the length.
5. Using the necessary cables (mentioned here) plug on end into the tri screen and the other into your laptop. Check “Inputs and Buttons” for an input diagram.
Display Configuration
Mac
1. Open “System Preferences”
2. Select “Displays” from the menu
3. Click “Arrangement” from display menu
4. Click and drag screens to configuration shown.
5. If any of the screens are upside down, click on the display menu on that screen and select “180 degrees” from the dropdown
6. To increase the zoom, click the “Scaled” radio button, then select “1344*756” from the menu.
Windows
1. Go to your Display Settings (Star Settings System Display)
2. Click and drag screens to configuration shown 3. If any of the screens are upside down, click on the screen in the display menu. Then click on the “Orientation” dropdown menu and select “Landscape (flipped)”
4. To increase the zoom, click the “Change the size of text, apps, and other items” dropdown and select “150%”
– Keeping the three displays sync can be configured in the setting up of the graphics card. Please consult your local distributor for any issue.
Is My Laptop Compatible With the TriScreen?
The TriSreen displays are adaptive for 13.3-16 inch laptops. It works with Mac and Windows laptops. Read below for your laptops’ compatibility with TriScreen.
Your laptop will serve as the power source and video for each screen. Check your laptop ports to see the cables/inputs needed for your TriScreen setup. Refer to your laptop’s user manual or the edges of your laptop to determine the video and USB ports. You can also check the figure below:
*Some laptops have USB-C ports that do not support DisplayPort over USB-C. Please check your laptop’s user manual.
FAQs
The TriSreen displays are adaptive 13.3-16 inch laptops. They work with Mac and Windows laptops.
You can check the User Manual Here.
Increase or decrease the size of your screen by following these steps:
For Windows:
Change the size of text, apps, and other items” dropdown and select “150%” to increase the zoom.
For MAC
Click the “Scaled” radio button, then select “1344*756” from the menu. Press Menu “ ” button to confirm.
The AE Tri-Screen works with almost ALL laptops. It works with Mac, Windows, Linux, Chromebook and any device with a video out source. Below we will take a deep dive for those who have specific compatibility questions. If you too are curious, read on!
*Please note that the following laptops will only support one screen at a time:
- Macbook Air (2020-2021 using M1 Chip – this is an Apple design flaw)
- Macbook Pro (2020-2021 using M1 Chip – this is an Apple design flaw)
- Macbook Air (2017 and earlier)
- Macbook Pro (2012 and earlier)
The Tri-Screen has 3 inputs as shown below.
In short, each screen requires both power and video to function. Your laptop will serve as the source for this power and video. The inputs you will use for your setup will depend on your laptop ports.
For example, if your laptop has a USB‑C port with DisplayPort output (as shown below), then you will only need to use a single cable going from this port in your laptop to the USB Type-C (video & power) input on the Tri-Screen.
Check the edges of your laptop (or your laptop’s user manual) and identify the types of video ports and USB ports your laptop has. Laptop video ports come in many different formats: HDMI, Displayport, Mini-Displayport, VGA, Thunderbolt 3, and USB 3.0 (with HDMI adapter) are a few examples.
If your laptop doesn’t have 2 USB‑C ports with DisplayPort output, then you will need to use a combination of one of these other video ports (shown above) along with two USB ports for power.
Using the included USB-A to USB-C cables, you will plug one end into the Tri-Screen USB Type-C (power only) port and the other end into your laptop’s USB-A port. Using the included HMDI to Mini HDMI cable, you will plug one end into the Tri-Screen Mini HDMI video input and the other end into your laptop video port. Note, you may require a simple HDMI adapter depending on your specific setup.
**Note: Please make sure to check your ports and cable connections before purchasing. Warranties or Refunds are NOT APPLICABLE for instances that the connection would require an adaptor or is not compatible with the Tri Screen Display.
Yes, you can both extend or mirror your display. Simply go into your laptop’s display settings and choose which setting you would like to use.
You can check these cable Adaptors that are readily available online. Here are some recommendations.
Unfortunately, the new Macbook Pro/Air using M1 CPU only supports 1 external monitor. This is more of a design flaw from Apple compared to the previous models that allow for multiple external monitors. This is a limitation of the M1 chip from Apple. (Watch a Video Review here.)
The only available work-around for this is by using a 3rd-party device that you can buy from here:
Check your laptop’s display settings to extend or mirror your display.
Help! One of My Screens Is Upside Down. What To Do?
A little tweak can fix this issue.
For Windows:
- Go to your Display Settings (Start > Settings > System > Display).
- Click and drag screens to configuration shown.
- Click on the screen in the display menu. Then click on the “Orientation” dropdown menu and select “Landscape (flipped)”. If it’s already selected, Click “Landscape”.
For MAC
- Open “System Preferences”.
- Select “Displays” from the menu.
- Click “Arrangement” from the display menu.
- Click and drag screens to the configuration shown below. If any of the screens are upside down, click on the display menu on that screen and select “180 degrees” from the dropdown.
Adjust the OSD Setting to your liking by following these steps:
- Press the ” “ Menu button to activate the OSD menu.
- Press “+” button to choose your settings.
- Press Menu “ ” button to confirm.
- Press “-” button to return to previous page
OSD Setting:
Brightness:
The adjusting range is from 0 to 100.
Contrast:
The adjusting range is from 0 to 100.
Black Level:
The adjusting range is from 0 to 100.
Sharpness:
The adjusting range is from 0 to 100.
ECO STANDARD
Brightness:
DCR
ASPECT
OFF 16:9
ECO: Preset display settings for various modes (Standard/ Game/ Movie/ Text/ FPS/ RTS Modes) DCR: Select ON or OFF to enable or disable dynamic contrast ratio function Aspect: Adjusts the aspect ratio to 4:3/ 16:9
OSD Setting
COLOR TEMP
Color Temp: Enables the adjustment of each individual RGB color, or select a Warm or Cool preset level
Red: The adjusting range is from 0 to 100
Green: The adjusting range is from 0 to 100
Blue: The adjusting range is from 0 to 100
OSD Setting Language:
Language: Select OSD language. The selections are: English, French, German,
Simplified Chinese, Italian, Spanish, Portuguese, Turkish, Polish, Netherlands, Japanese, Korean
OSD Timer:
Sets time-out for monitor settings menu, (10-60 seconds)
Transparency:
Sets transparency of monitor settings menus.
OSD Setting
Reset
Reset:
Selects REST to revert all settings to the factory default mode.
MISC
Signal Source:
Contains two signal sources Type C and HDMI
Low Blue Light:
Decreases blue light content in display
HDR MODE:
Enables HDR (High Dynamic Range) if connected
to a compatible device
Contains three modes (off/ auto/ 2084)
Fixing your audio after TriScreen Display setup is easy by following these steps:
For Windows:
- Go to the Start Menu. Click Settings, then System and click Sounds.
- Select “Speakers/Headphones” From the Drop Down Menu on the “Choose Your Output Device.
- Now, you’re ready to get started.
For MAC
- Go to your System Preferences. Click Sound from the Menu.
- Click the Output Tab and choose Internal Speakers (built in).
- Now, you’re ready to get started.
The TriScreens Won’t Turn On
If your monitors won’t display anything, check your connections.
- Check whether you are using the right combination of cables for your laptop and screens. Check this guide for reference.
- Check that both video and power are fed to each screen.
- If your screens won’t turn on then you first need to check your connections. You need to use 2 cables each screen to function unless your device has a USB-C with Display port or a Thunderbolt 3 port.
- Make sure that your laptop supports video over USB-C port if you use a USB-C type of port on your laptop. Check your laptop user manual for reference.
- Plug the cables directly into the laptop ports instead of the USB splitter or USB-Hub.
Yes! As long as your laptop screen is at least 11.8 inches wide (outside edge to outside edge) then it is compatible!
Please check our question “Will my laptop work with the Tri-Screen” above for more info.
The Tri-Screen is compatible with the Microsoft Surface Pro (versions 3, 4, 5, 6, 7, X). However, adjustments will be needed:
- Versions 3-4 require a Microsoft Surface Dock and 2 x Mini DisplayPort to HDMI adapters to function properly.
- Versions 5-7 can take advantage of the Microsoft Surface Dock 2 which allows for just one cable per screen (provided with the Tri-Screen).
- Version X will also need the Microsoft Surface Dock 2 in order for the Tri-Screen to fit properly
Please note that the Tri-Screen does cover up the Surface’s built-in kickstand, requiring use of the fixed angle kickstand that comes with the Tri-Screen.
All in all, while the Tri-Screen is compatible with the Surface Pro, we find it is best enjoyed on a traditional style laptop vs. tablets.
If you are interested in placing a bulk order, please send an email to [email protected] with the request details.
Unfortunately, incompatibility or requiring an adapter and then deciding that you don’t want the Tri Screen Display anymore is not grounds for granting refunds or warranties. That is why we inform the consumer to always check their laptop’s compatibility with the Tri Screen Display before purchasing to manage their expectations.